Outcome Toolkit Outline

Step 1. Getting Started

1.a. Defining Outcome-Based Evaluation

Introduction
Patterns of Outcomes

1.b Understanding Outcome-Based Evaluation

Introduction
Definitions and Further Reading
Other Measurement and Evaluation Resources

1.c Preparing for Own Evaluation

Understanding the Importance of Context
Exercise 1. Preparing to Determine Program Impacts

Step 2. Collecting Data

2.a Deciding Which Data Collection Approach Is Best

Introduction
Primary Data Collection Methods
Supplemental Data Collection Approaches

2.b Creating Open-Ended Questions Aimed at Determining Outcomes

Introduction
Question Examples
Exercise 2: Strategizing data collection
Data Collection: An Integral Service Element

3. Step 3: Analyzing Data

Introduction
Analyzing Qualitative Data
References

4. Step 4: Using What You Find

4.a Marketing

Introduction
Audiences
Exercise 3 - Identifying your audiences
Exercise 4 - Match audiences and outcomes
Exercise 5: Determine dissemination strategies
Developing a graphical representation of your outcomes

4b. Accountability

Introduction
Exercise 7: Match outcome(s) against goal(s)

4.c Improvements to the service or program

4d Resource Allocation

Introduction
Resource Allocation Table
Bibliography